How do I register booth staff?

To save time when checking in on site, we ask that all exhibitors working your booth to register prior to March 29. Exhibitor registration includes access to all conference sessions and vendor presentations. Please note, special events require separate registration and payment. Exhibitors must register here. Scroll down the ticket options until you see ‘Exhibitor’. Select your quantity then click Continue. Registration steps can be found on the bottom of that Register page. When prompted, insert voucher ‘INNOSPEX’ to remove exhibitor ticket fees.

A few important reminders about exhibitor registration:

• Exhibitors/Sponsors are not allowed in the event area on the event day without an official badge.

• Badges will not be mailed in advance.

• Pre Registered Badges will be delivered to your booth during exhibitor setup times.

Where/how do exhibitors check in?

Exhibitors can check in during exhibitor move in. If pre-registered though, we will deliver booth staff badges directly to your booth so you can skip the line!

When is exhibitor move in?

Exhibitor move-in is scheduled for Wednesday, April 10 from 2pm until 6pm, at the Irving Convention Center, 500 Las Colinas Blvd W, Irving, TX 75039, Third Floor Lobby/Aisles. Move-in must be completed by 6pm. Exhibitors will be allowed to set up on Thursday, April 11 at 7:00am to take care of last minute details. All booths must be event ready by 8:15am on Thursday, April 11. For directions, visit the Irving Convention Center website.

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What are the exhibit hours?

The exhibit floor is open on Thursday, April 11 from 8:30 am to 3:45pm.

When is exhibitor move out?

Exhibitor move-out begins at 3:45pm on Thursday, April 11 after the close of the event. You may begin to dismantle your booths at 3:45pm and not before. Please schedule outbound flights and afternoon meetings accordingly. Early dismantle may cause safety issues for both attendees and other exhibitors. Move-out must be complete by 7pm on April 11.

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Where can I find exhibitor information on my booth, shipping, etc?

Please see the Exhibitor Checklist for more information here.

How do I order Lead Retrieval devices/apps?

To enhance your event experience, we offer lead retrieval and lead management services through run.events. You must secure this service when contracting. If you wish to add it, please let Sean Lowery or Maria Chalaire know.

How do I order power or a hardline?

Free Wi-Fi is available to ALL InnoTech participants (this shared service is best used for checking email, web browsing, etc). You can order high-speed Internet services (highly recommended for live demos, video conferencing, streaming, etc.) through the Irving Convention Center here.

Because each exhibitor has varying electrical service requirements, electrical service is not included. You can also order electrical services through the Irving Convention Center here.

How do I order audiovisual equipment?

Need AV to enhance your booth? Check out a complete list of Inspire's rental equipment, pricing, and the order form here. Contact Joseph Hernandez at josephh@INSPIREsolutions.com with any questions. Order by March 28.

How do I order booth F&B?

If you would like to provide snacks, hors d’oeuvres, etc. at your booth, remember that SAVOR Las Colinas is the exclusive caterer at the Irving Convention Center. Only sample sizes of food and beverage are allowed, distribution must be approved and only the manufacturer or distributor of a product may dispense food samples. See a menu on page 13, the order form on page 15, and the cc authorization form on page 16 here. Order by March 28.

How do I order lunches for my booth staff?

Lunch is not included in booth staff tickets or exhibiting packages. There will be a concession stand available on the second level of Irving Convention Center where you can purchase food onsite. Or there are a handful of great restaurants around the venue you can dine out at. Outside food is technically not permitted inside.

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How do I ship materials to the show?

Below is IMPORTANT information about shipping your event materials (display, brochures, etc.) directly to the event. The Irving Convention Center will receive shipments at the facility beginning Friday, April 5. Please fill out the Material Handling Form and send it to Amber at awaters@irvingconventioncenter.com or use this online ordering form. By using this service, material handling fees will apply. Shipments arriving BEFORE April 5 WILL BE REFUSED by the facility. All shipments to the Irving Convention Center must be labeled as follows:

Irving Convention Center

2024 InnoTech

Booth Company Name & # ________

500 West Las Colinas Blvd

Irving, TX 75039

How do I ship materials post show?

A Bill of Lading is required on ALL outbound shipments, which can be found at the ICC Service Desk at show site. After your booth is packed, labeled and ready to be shipped, please return the completed Bill of Lading form to the Service Desk. A CC Authorization form also MUST be provided when submitting this form. If your carrier fails to show up, your shipment will be re-directed through SES Solutions (which is the only time they’d use the CC on file). It is YOUR responsibility to contact and make all arrangements for any other carrier than the preferred carrier, SES Solutions. Another option would be to drive your shipments to a nearby carrier office, like UPS or FedEx.

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How do I get an attendee list?

InnoTech NEVER sells or rents lists to brokers or list management services. Do not buy one that says InnoTech list. To respect the input from conference attendees and for general data protection, InnoTech does NOT provide the attendee list to all exhibitors and/or sponsors. The lead retrieval service is a great way to collect information while onsite at InnoTech. Leads will be available immediately after the event ends.

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What is the Happy 45-Minute Reception?

On Thursday, April 11 from 2:45pm to 3:30pm all InnoTech attendees, exhibitors, speakers and sponsors are invited to enjoy complimentary beverages and networking inside the Exhibit Hall. During the celebration, prizes will be awarded to winning attendees who have completed their Passport to Prizes form and submitted it for the drawing. 

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Have additional exhibitor questions?

If you have any additional questions, please email our Exhibitor Account Manager, Maria Chalaire, at mariac@prosperaevents.com and she will be happy to assist.